As prospective employees and managers in the business world, it is essential that students have an understanding of the effective management of people. This module is therefore designed to develop an understanding of human motivation and management style, the responsibilities of employer and employee, and an appreciation of how to manage effective interpersonal relationships at work. The modules Business Organisation and Accounting and Marketing Management and Academic and Professional Development are considered desirable pre-requisites.
Intended Learning Outcomes:
- Review the significance of interpersonal skills in people management.
- Carry out effective appraisal of colleagues and self-appraisal in relation to career development.
- Identify and appraise personal strengths and weaknesses in managing oneself and other people.
- Propose applied models and activities which would improve the effectiveness of staff at work in specified organisations.
- Review the fundamental structures of teams and team working.
Workplace psychology: Motivation at work. Dealing with difficult people. Assertive behaviour vs aggressive and passive behaviour. Transactional analysis and its application to dealing with staff, managers and customers.
Core interpersonal skills: Listening and constructive feedback skills. Questioning skills and their application to managing staff and customers.
Groups and teams: Behaviours in groups. Building effective teams. Team role theories and their practical application. Self-directed work teams. Teamwork and performance/process improvement. Team dynamics over time.
Leadership and management: Appropriate choice of management styles. Leadership at the organisational, group and individual levels. Situational leadership theories and their application. Choice of supervision style in relation to specified teams and individuals. Challenges of international HRM.
Strategic and operational issues in personnel and human resource management: Organisational cultures and their influence on change management. Activities within the personnel management function. Staff recruitment and selection techniques. Manpower planning; the balance between experience and energy in organisations. Organisational structures and their effects on staff performance. Commitment, congruence, cost-effectiveness and competence.
Learning and development: Structured approaches to staff development and training. Appraisal and performance feedback systems. Lifelong learning in the workplace. Balance of responsibility between employers and employees. Mentoring, coaching and training. Individual learning styles. Action learning, review and gaining benefit from mistakes.
- This course is designed for students wishing to understand the basics of Human Resource Management
- Students should have an IELTS Reading level of at least 5.5 before attempting this course.
- A computer with internet access (for forum posts)
- A PDF file reader (such as Adobe Acrobat Reader)
- Approx. 50 hours
Part 1 Introduction
- The nature of human resource management
- Strategic human resource management
- Planning: jobs and people
- The international dimension
Part 2 Resourcing
- Strategic aspects of resourcing
- Contracts, contractors and consultants
- Selection methods and decisions
- Staff retention
- Ending the contract
Part 3 Performance
- Strategic aspects of performance
- Organisational performance: knowledge and learning
- Employee performance management
- Leadership and change
- Managing absence and attendance
Part 4 Development
- Strategic aspects of development
- Context, competence and competencies
- Learning and development
- Career development
Part 5 Employee relations
- Strategic aspects of employee relations
- Employee involvement
- Health, safety and welfare
- Equality: the legal framework
- Equal opportunities and diversity
- Grievance and discipline
Part 6 Reward
- Strategic aspects of reward
- Pensions and benefits
Part 7 Emerging issues
- Ethics and corporate social responsibility
- Work-life balance
- The changing HR function
- Information technology and human capital measurement
- The future of work
- This course is designed for students wishing to undertsand the basics of financial and management accounting.
- Students should have an IELTS level of at least 5.5 before attempting this course. Students that don't have this level, we suggest that you take the IELTS Level 2 course first (eduzms.com)
- A webcam/mobile to use as a camera
- a microphone/mobile for recording speech
- Approximately 50 hours
Course Content summary
Part 1 Financial accounting
- Measuring and reporting financial position
- Measuring and reporting financial performance
- Accounting for limited companies
- Measuring and reporting cash flows
- Analysing and interpreting financial statements
Part 2 Management accounting
- Relevant costs for decision making
- Cost-volume-profit analysis
- Full costing
- Costing and pricing in a competitive environment
- Accounting for control
Part 3 Financial management
- Making capital investment decisions
- Financing the business
- Managing working capital
This course introduces the basic concepts of Academic Writing and includes some useful vocab and phrases that you can use in essays/papers.
- Anyone wishing to have a better understanding of what's required when writing for Academic Purposes
- A working level of English.
- Access to PowerPoint and Adobe Acrobat Reader
- Approx. 4 hours